Autodesk Online Deployment Update - May 29 - ACC Distributors

Autodesk Online (https://autodesk.starttest.com/) has undergone an exciting revamp this week to deploy many changes and improvements to the system. We want to update you on the deployment which was successfully completed today.

If your distributor account or an ACC is experiencing any issues please contact ITS directly. Extra Support is available to help with any issues for this deployment on May 29 6PM EST until May 30 8AM EST.

Call to action:

• Please use the attached email to communicate to your ACCs about the changes in the Autodesk Online system. This includes Help documentation for ACCs on using the new Inventory component. Please update as appropriate.

Summary of the changes:

•  New Certification Candidate Agreement and Logo Guidelines
• The new Certification Candidate Agreement is available on Autodesk Online (https://autodesk.starttest.com/), in the Tools and Help menu on the left-hand pane is a link to the Autodesk Certification Program Agreement.
• Candidates will be asked to agree with the terms and conditions in the agreement in the exam interface before any Certification exam starts.
• Candidates who have queries about the use of their Certified Professional or Specialist logos can refer to the update Logo Guidelines which are linked in the Candidate Agreement.
• Distributors and ACCs should also reference this document with any candidate queries.
• New Autodesk Branding
• The Autodesk Certification delivery system and website has been updated to include all the new branding. For 2014 exam releases this will also include the test delivery interface.

New Training Test available for ACCs!

• ACCs can now access a training test for on-boarding and staff training. This test is designed to work exactly as a “live” exam would but there is no cost for the delivery of this demo test.
• All Distributors and ACCs are prohibited from using or performing the training test with certification candidates.
• Distributors can allocate the training test to ACCs are required for training purposes.

New My Inventory component for exam inventory management

• The Inventory component has been updated to provide better tools for centers and distributors to manage exam inventory.
• Fixes have been applied to the component so distributors no longer have to hold 1 item of inventory for it to be available to ACCs.
• Distributors and ACCs should refer to the new Help documentation when processing orders.
• See PDF attachment here to this email for distributor My Inventory documentation
• My Inventory documentation for ACCs is contained in the attached email comms here

Reminder for ACC distributors: On June 3 a final deployment will be completed to remove the free inventory which was added to all distributor accounts in 2012 as a solution for ACCs being unable to view all exams for request. Only 1 item of inventory will be removed per exam product and any exam product which has a count of zero, therefore cannot be removed, and will be added to the distributor’s monthly bill by Engage.

If you have any questions or concerns about the changes in the system please contact Engage for non-urgent queries.

If there is an urgent issue please contact ITS directly, support is available to help distributors and centers by calling:
 +1-800-514-8492 (North America only)
 +1-443-573-8397 (outside North America)